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How We Protect Your Information

Your Data Rights

At The Physio House, we take your privacy seriously. Under GDPR rules as of 2026, you have the right to know exactly how your health data is handled. We are committed to complete transparency, ensuring you feel reassured and in control of your journey with us.

  • The right to access and see your medical records at any time.
  • The right to have any clinical information corrected if it is inaccurate.
  • The right to understand how long we keep your data for legal reasons.
  • The right to withdraw consent for non-essential communications.

Collection & Use

We only collect information that is strictly necessary for your care, such as your medical history, treatment plans, and contact details. This information helps our Wigan team deliver the most effective and safe physiotherapy tailored to you.

Your data is stored on encrypted, clinical-grade systems. Confidentiality is our priority; your records are never shared with third parties without your explicit medical referral consent or a legal requirement.

Have questions about your data? Our Wigan clinic is here to help. Contact our Data Officer for any privacy-related enquiries.

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